Partnering with Healthcare
Providers Across Canberra
Supporting GPs, specialists, and allied health professionals with independent, evidence-based audiology services — and clear, timely communication every step of the way.
Our Commitment to Professional Collaboration
At Canberra Audiology, we work closely with GPs, ENT specialists, paediatricians, neurologists, and a wide range of allied health professionals to provide comprehensive, high-quality hearing care for shared patients.
Our experienced audiologists deliver independent, evidence-based diagnostic and rehabilitative services for adults and children — with a focus on clear communication, thorough reporting, and timely follow-up. We understand that as a referring clinician, you need confidence that your patients are in good hands.
As a fully independent clinic, we have no manufacturer affiliations and no sales commissions — meaning every recommendation we make is driven solely by clinical merit and patient need. Your patients will receive honest, unbiased advice and genuinely personalised care.
Reporting: We provide full written audiological reports to both the patient and the referring clinician (where consent is given). Reports are sent promptly following each appointment — typically within 1–2 business days.
Services Available for Referral
Health professionals are welcome to refer patients to Canberra Audiology for a full range of audiology services.
Diagnostic Hearing Assessments
Comprehensive audiological testing including pure tone audiometry, tympanometry, otoacoustic emissions, speech testing, and more. Full written reports provided to patient and referrer.
Learn more →Hearing Aids & Rehabilitation
Independent hearing aid fitting and ongoing rehabilitation across all major brands. We have no manufacturer affiliations — recommendations are based purely on the patient's clinical needs.
Learn more →Tinnitus & Hyperacusis
Evidence-based tinnitus and sound tolerance disorder assessment and management — including Tinnitus Retraining Therapy, sound enrichment, and cognitive counselling strategies.
Learn more →Ear Wax Removal
Safe micro-suction and ear curette wax removal — the same techniques used by ENT specialists. Suitable for patients with perforated eardrums or grommets. No syringing.
Learn more →Cochlear Implant Candidacy
Comprehensive cochlear implant candidacy assessments for adults and children with severe to profound hearing loss. Liaison with implant surgeons and full pre- and post-implant support.
Learn more →Hearing Protection
Custom and non-custom hearing protection for patients in noise-exposed occupations or recreational activities. Including musician earplugs, shooter's plugs, and swim plugs.
Learn more →Download Our Referral Form
Referral forms can be downloaded, completed electronically or by hand, and sent to our clinic via email, fax, or brought in by the patient at the time of their appointment. No referral is required for most services, but a written referral enables Medicare rebates where applicable.
How to Refer a Patient
Referring a patient to Canberra Audiology is straightforward. Here's how the process works.
Write a Referral
Complete our referral form or write a referral letter outlining the patient's hearing concerns and any relevant clinical history.
Patient Books In
The patient contacts us directly to book — online at canberraaudiology.com.au or by calling (02) 6156 4474. No pre-authorisation needed.
Assessment Conducted
Our audiologist conducts the assessment and develops a management plan tailored to the patient's needs and goals.
Report Sent to You
A full written report is sent to you promptly — typically within 1–2 business days of the appointment, with the patient's consent.
Medicare rebates: A written referral from a GP, ENT, paediatrician, neurologist, or any registered medical practitioner enables patients to claim a Medicare rebate on diagnostic hearing assessments. The referral must be provided before the appointment.
How We Support Your Practice
We are proud to work alongside healthcare providers across the Canberra region and are committed to contributing to the broader medical community through professional collaboration and education.
Referral Pads & Clinic Information
We can provide referral pads and clinic information materials for your practice — contact our team to request a supply.
Educational Visits for Clinic Staff
We are happy to visit your practice to provide information sessions for your clinical team on hearing health, referral pathways, and available services.
Presentations for Professional Groups
Our audiologists are available to present to community and professional groups on topics related to hearing health, audiology services, and hearing loss management.
Government Hearing Program Guidance
We can provide detailed information on government hearing programs and funding pathways — including the Hearing Services Program (HSP), Medicare, DVA, and NDIS — to help you advise eligible patients.
Professional Collaboration & Case Discussions
We welcome professional collaboration and are happy to discuss complex cases, share clinical insights, or liaise with your team regarding shared patients where appropriate.
Prompt, Detailed Reporting
We provide comprehensive written reports for every patient assessment — sent directly to you within 1–2 business days, with the patient's consent. Reports include results, interpretation, and recommendations.
Government Hearing Programs & Funding Pathways
Understanding the funding options available to your patients can help ensure they access the care they need. Here is a summary of the key programs we support.
Medicare — Diagnostic Audiology
Patients with a written referral from any registered medical practitioner are eligible for a Medicare rebate on diagnostic hearing assessments. The referral must be provided prior to the appointment. Relevant MBS item numbers are available on request.
More about funding →DVA — Department of Veterans' Affairs
Canberra Audiology is a registered DVA provider. Veterans may be entitled to fully funded hearing assessments, hearing aids, and related services through DVA. We manage the DVA billing process directly.
More about funding →Hearing Services Program (HSP)
Eligible adults may access subsidised hearing services and devices through the Australian Government Hearing Services Program. Eligibility criteria apply — please contact us for guidance on referring eligible patients.
More about funding →Work With Us
Contact our team to discuss referral arrangements, request referral pads, arrange an educational visit for your practice, or simply to introduce yourself. We welcome new professional relationships and look forward to working with you.
Phone: (02) 6156 4474 | Email: reception@canberraaudiology.com.au
Refer a Patient or Start a Conversation
We'd love to hear from you. Whether you have a patient to refer, a clinical question, or simply want to introduce your practice — our team is always happy to connect.