You May Be Eligible for
Funded Hearing Care

For clients with NDIS funding, Canberra Audiology provides a range of audiology services — including support for self-managed and plan-managed participants. Your funding is tailored to your approved NDIS plan and the supports it includes.

NDIS funding may cover a range of hearing-related supports depending on your plan, including hearing assessments, hearing aids and accessories, cochlear implant support, auditory training, and other assistive technology.

We recommend speaking with your NDIS coordinator or support planner about including audiology in your plan. Our team is happy to provide a quote or service agreement as required.

The Australian Government Hearing Services Program provides subsidised hearing services and devices to eligible Australians. Canberra Audiology is a registered provider under this program and can assist eligible clients in accessing these services.

You may be eligible if you are:

• A holder of a pensioner concession card, health care card, or Commonwealth seniors health card
• A veteran, war widow, or war widower eligible for Department of Veterans' Affairs support
• A current serving member of the Australian Defence Force
• A dependent of an eligible person
• Referred under the Disability Employment Services program

Under the program, eligible clients may receive fully or partially subsidised hearing assessments and hearing devices. The level of subsidy depends on your eligibility category and the type of device required.

Medicare offers rebates for audiology services when you have a written referral from a GP, ENT specialist, paediatrician, or neurologist. The referral must be provided before your appointment — we are unable to back-date referrals.

Medicare rebates are available for:

• Pure tone audiometry (standard hearing tests)
• Impedance testing (middle ear function)
• Speech testing
• Consultations under Chronic Disease Management (CDM) plans
• Cochlear implant mapping and programming
• Services under Better Start for Children with Disability
• Services under Helping Children with Autism

We recommend obtaining your referral from your GP before booking, and bringing it to your appointment. Please note that a referral is required for each Medicare-rebatable visit.

Canberra Audiology is a registered DVA provider. Veterans holding a Gold or White DVA card may be entitled to fully funded hearing assessments, hearing aids, batteries, accessories, and ongoing audiological services through the Department of Veterans' Affairs.

DVA funding covers a wide range of hearing services including diagnostic assessments, hearing aid fitting, cochlear implant support, and tinnitus management. We handle the DVA billing process on your behalf — so there is no out-of-pocket cost for eligible services.

Please bring your DVA card and a referral from your GP or treating specialist to your appointment.

Many private health insurers provide rebates for audiology services and hearing devices under extras cover. The level of rebate varies significantly between funds and policy levels — we strongly recommend contacting your insurer before your appointment to confirm your cover and eligibility.

Although Canberra Audiology does not process claims on your behalf, we provide a detailed itemised invoice following your appointment that you can submit directly to your health fund for reimbursement.

Some health funds also offer rebates specifically for hearing aids — the amount covered can vary considerably. Ask your insurer about your annual limit and any waiting periods that may apply.

For people with disability in the workplace, the JobAccess Scheme (Employment Assistance Fund) helps fund assistive devices and workplace modifications to support participation in employment.

While hearing aids themselves are generally not covered under JobAccess, hearing aid accessories and compatible workplace technology may be eligible for funding. This includes:

• Bluetooth streaming devices and remote microphone systems
• Loop systems and other assistive listening devices for the workplace
• Compatible telephones, alert systems, and other communication aids

Our team can provide documentation and support to assist with a JobAccess application where relevant.

For clients who prefer not to pay for their hearing devices upfront, flexible payment options are available through MediPay. MediPay provides tailored finance solutions for healthcare treatments and devices, allowing you to access the care you need with manageable repayments.

Key features of MediPay finance include:

• Repayments starting from as little as $25 per week
• No deposit required in many cases
• Tailored repayment plans to suit your budget
• Available for hearing aids, cochlear implant accessories, and other devices

Please speak with our team at your appointment to find out more about MediPay and whether it is suitable for your situation.