Yes. A hearing test is required before hearing aids can be fitted. A full audiological assessment maps your specific type and degree of hearing loss across different frequencies. Without this, any hearing aid would be programmed to generic settings and is unlikely to help you hear well. At Canberra Audiology, every hearing aid journey begins with a comprehensive assessment by a qualified audiologist.

What happens during a hearing test?

Your audiologist will conduct a series of tone and speech tests, usually in a soundproofed room. You’ll wear headphones and respond when you hear sounds at different pitches and volumes. The result is called an audiogram — a visual chart of your hearing ability across a range of frequencies. Your audiologist will explain your audiogram in plain language and answer any questions you have before discussing next steps.

How long does a hearing assessment take?

A comprehensive adult hearing assessment at Canberra Audiology takes approximately 60 minutes. This includes the hearing test itself, a detailed review of your results, and a conversation about your hearing goals and lifestyle. We never rush appointments — understanding your day-to-day hearing challenges is just as important as the test results when it comes to recommending the right solution for you.

Is a referral from a GP required?

No referral is needed to book directly with Canberra Audiology — you can call or book online at any time. However, a GP referral can make a meaningful difference to your out-of-pocket costs. With a referral, you may be eligible to claim a Medicare rebate on your hearing assessment, and some private health insurers also require a referral to process a claim. If you’re unsure, we recommend asking your GP for a referral before your appointment — it takes only a few minutes and could save you money.

What happens after the test?

Once your assessment is complete, your audiologist will walk you through your results clearly and honestly. If your hearing is within normal limits, we’ll let you know and advise when to retest. If hearing loss is identified, your audiologist will explain the type and degree of loss, discuss whether hearing aids are appropriate, and outline all your options — including funding and subsidy schemes that may apply to you. There is no pressure to make any decisions on the day. Our goal is to give you the information you need to make the right choice for your hearing health, in your own time.